Frequently Asked Questions

Everything you need to know about your beauty journey with us.

Are your beauty products authentic and safe to use?

Absolutely. We source all our makeup and skincare products directly from authorized distributors and the brands themselves to ensure 100% authenticity and quality control.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for opened skincare items?

Due to hygiene and safety reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How can I track the status of my order?

Once your order is processed, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.